Shipping policy

At CHARACTORLY, we work to get your order delivered safely and efficiently across Pakistan.

Shipping Locations

We currently ship within Pakistan.

Orders are delivered to the address provided during checkout, so please make sure your delivery information is accurate before completing your order.

Order Processing

Orders are normally processed within 1–2 business days after they are placed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you may receive shipping or tracking information where available.

Delivery Time

Estimated delivery within Pakistan is generally:

3–7 business days

Delivery times can vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances outside our control.

Remote areas may require additional delivery time.

Cash on Delivery

Cash on Delivery (COD) is available where offered at checkout.

If you select COD, please make sure that you provide a correct phone number and delivery address and remain available to receive the order.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

If we offer a free shipping promotion, the applicable terms will be displayed on the website or during checkout.

Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the courier tracking system to update after dispatch.

Delayed Deliveries

While we work with our delivery partners to meet the estimated delivery time, unexpected delays can sometimes occur.

If your order has not arrived within the expected delivery period, please contact us at:

Email: [Customer Support Email]

Include your order number so we can assist you.

Incorrect Delivery Information

Customers are responsible for providing accurate delivery information at checkout.

If an order cannot be delivered because of an incorrect address, unavailable recipient, or other information provided incorrectly by the customer, additional delivery charges may apply for a reattempt or reshipment.

Contact Us

If you have any questions about your order or delivery, contact us:

CHARACTORLY
Email:  mustafeenarshad@gmail.com
Website: https://www.charactorly.com/

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