Terms of service
Last Updated: September 8, 2026,
Welcome to CHARACTORLY. These Terms of Service govern your use of our website and your purchase of products from our online store.
By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website.
1. About CHARACTORLY
CHARACTORLY is an independent clothing brand offering distinctive streetwear products inspired by individuality, character, and visual expression.
Our store currently offers the Dragon Kanji T Shirt and other products that may be introduced in the future.
2. Using Our Website
You agree to use our website for lawful purposes only.
You must not use our website to:
- Violate any applicable laws or regulations
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of our website
- Submit false or misleading information
- Use our website for fraudulent activities
We reserve the right to restrict or terminate access to our website where necessary.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.
Product colours may appear slightly different depending on your device or screen settings.
We reserve the right to correct errors, update product information, or change product availability when necessary.
4. Prices and Payments
All product prices are displayed on the website at the time of purchase.
Prices may change without prior notice, but changes will not affect orders that have already been confirmed.
Payment methods available at checkout will be displayed during the ordering process.
5. Orders
When you place an order, you are making an offer to purchase the selected product.
After receiving your order, we will provide an order confirmation.
An order may be cancelled or declined if the product is unavailable, there is an error in the product information or pricing, or we reasonably suspect fraudulent activity.
If we cancel an order after payment has been received, any applicable refund will be processed using the available payment method.
6. Shipping
We process and ship orders according to the information provided in our Shipping Policy.
Delivery times are estimates and may be affected by courier delays, weather, incorrect addresses, holidays, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate delivery information when placing an order.
7. Returns and Exchanges
Returns and exchanges are handled according to our Return Policy.
Please review the Return Policy before placing an order to understand eligibility requirements, applicable timeframes, and the return process.
8. Intellectual Property
All content on the CHARACTORLY website, including logos, brand names, photographs, graphics, designs, text, and other original materials, belongs to CHARACTORLY or its respective owners unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or commercially use our content without prior written permission.
9. Third Party Services
Our website may use third party services such as payment providers, shipping providers, analytics services, or other applications.
These services may have their own terms and privacy policies, which may apply to your use of those services.
10. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.
We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.
11. Limitation of Liability
To the extent permitted by applicable law, CHARACTORLY will not be responsible for losses resulting from circumstances beyond our reasonable control, including third party service interruptions, delivery delays, technical problems, or events outside our control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
12. Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with an updated revision date.
Your continued use of our website after changes are posted means that you accept the updated Terms.
13. Contact Us
If you have questions about these Terms of Service, please contact us:
CHARACTORLY
Email: [your support email]
Phone: [your phone number]
Business Address: [your actual business address]
CHARACTORLY — WEAR YOUR STORY.